Coachella
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PRIZES

What’s the prize?

Coachella VIP Double Passes

Coachella VIP Double Passes

No biggie... we’re just giving away 5 x double VIP passes to the biggest music festival in the world, Coachella! Tickets sold out in a matter of hours, but we have you covered. Five lucky people, and their besties of course, will enjoy an upgraded festival experience at the first weekend of Coachella from the 12 to 14 April, 2019!

Line Up
Business Class Flights

Flights

Tickets not enough for ya? Alright then, *rolls up sleeves*, how about this? We’re also throwing in return flights from your nearest capital city to LAX for you and a mate, thanks to our friends at Student Flights!!

Accommodation

Accommodation

Live your best Palm Springs life with 4 nights accommodation at the Kimpton Rowan Palm Springs Hotel. Pool parties in the morning and Coachella all day and night? Uhhhh, yes please!

Transfers

Transfers & Insurance

Fold up your maps traveller! Where we’re going you won’t need ‘em! Thanks to Student Flights you’ll also be getting to Coachella in style! Private group transfers will take you from LAX to your hotel and back, plus Coachella Shuttles to the festival each day! Plus, save your pennies, we’ve sorted your travel insurance too #responsibleplayaaaaa

Boost Vouchers

Boost Vouchers

In this life, there’s only winners and losers. Lucky for you at Boost we’re all winners because you know it wouldn’t be a Boost competition without Boost vouchers! For every entry, we’ve got some sneaky $5 Boosts, $2 off vouchers and $1 off vouchers.

© 2019 Copyright Boost Juice

Winners Map of winners Map of winners

© 2019 Copyright Boost Juice

Ts&Cs

Terms & Conditions

Promotion:

Win Coachella Every Week

Promoter:

Boost Juice Pty Ltd ABN 11 092 165 681, Level 1, Tower 2 Chadstone Place, 1341 Dandenong Road, Chadstone, VIC 3148, Australia. Ph: (03) 9508 4409

Promotional Period:

Start date: 29/01/19 at 09:00 am AEDT

End date: 03/03/19 at 11:59 pm AEDT

Eligible entrants:

Entry is only open to Australian residents who hold a valid passport with at least 6 months remaining on the term. Entrants under the age of 18 must have parent or legal guardian approval to enter and a parent or guardian available to travel with them.

How to Enter:

Purchase Requirement:

To be eligible to enter, the entrant must purchase any size Boost Juice (smoothie, crush or juice) in one (1) transaction from any Boost store within Australia ("Participating Venues") or via the Boost Juice App to pick up in store. Entrants will receive a promo card with a unique code at the time of purchase (for in-store purchases) / collection in store (for in-app purchases), while stocks last. The onus is on the entrant to request a promo card from a store staff if not automatically provided.

Entrant Methods

On completion of the purchase requirement above, the entrant may then choose to enter via any of the following three (3) method below for that purchase:

a) Entry Method 1 – Online Entry Form Submission: visit boostcoachella.com.au, follow the prompts to the Promotion entry page; input their unique code from the promo card received as prompted and then fully complete and submit the online entry form with their personal details (first name, last name, email address, phone number and State/Territory of residence). Entrants will receive one (1) entry for completion of Entry Method 1; OR

b) Entry Method 2 – Online Entry Form Submission (via the Boost Juice App): visit the promotional website via the Boost Juice App, input their unique code from the promo card received as prompted and then fully complete and submit the online entry form with their personal details (first name, last name, email address, phone number and State/Territory of residence). Entrants will receive two (2) entries for completion of Entry Method 2 (i.e. double entry for completion of entry form via the Boost Juice App, rather than via the promotional website directly); OR

c) Entry Method 3 – Advertised Entry Method: The Promoter will advertise additional methods for earning entries during the Promotional Period (other than those methods specified above) and the number of entries permitted for completing that task. Completion of any of these advertised entry mechanics during the times/dates advertised will contribute to the total number of entries an entrant will receive. Examples of potential mechanics include completion of a task or challenge on social media and at the same point providing the unique code from their promo card received. This is not intended to be a full list of potential mechanics. If the advertised entry task is not completed during the time required or not in the method specified, the entrant will not receive any entries in respect to completing that task.

An entrant will only be eligible to complete one (1) of the three (3) listed Entry Methods outlined above for each promo card/unique code they validly receive. The number of entries awarded for any Entry Method completed is also specified above. Entry must be submitted in accordance with the entry instructions above. The same unique code cannot be used more than once (i.e. can only be used on one (1) of the three (3) listed Entry Methods only). Unrecognised codes will be deemed invalid.

Proof of Purchase: Entrants must retain their original promo card showing the unique code used to enter. If an entrant fails to provide a promo card by the time and via the method specified by the Promoter for each entry submitted, they may at the Promoter’s discretion be deemed invalid or any respective entries for which a promo card cannot be provided will be deemed invalid.

Total Prize Pool:

Up to AUD $97,490

Prize Description

The prize is a Coachella VIP Trip for two (2) people which consists of the following:

  • 2 x tickets to VIP Tickets to Coachella Festival 2019 - Weekend 1 at Coachella Valley Music and Arts Festival Empire Polo Club 81-800 Avenue 51, Indio, CA 92201, USA (12/04/19 to 14/04/19);
  • 2 x return economy class flights from the winner's nearest capital city to California USA (Los Angeles International Airport); and
  • 2 x 4 nights self rated 4 star twin share accommodation.
  • Travel insurance for each prize winner and companions from 11 April 2019 to 17 April 2019 with Covermore or Covermore Youth insurance as per their policies.
  • Return airport transfers: Private group transfers for the Boost Juice VIP Prize Winners from LAX airpot to the Accommodation and back again on the dates of the flights.
  • Return Coachella transfers near accommodation to the Coachella festival locations on each day of the festival with Coachella shuttle pass.

Prize must be taken to coincide with the Coachella Festival 2019 - Weekend 1 (12/04/19 - 14/04/19).

Number of this prize

5 (1 per Weekly Draw)

Value (per prize)

Up to AUD$19,498 depending on date and exact point of departure

Winning Method

Weekly Draw: computerised random selection - from 04/02/2019 to 04/03/2019 at 12:00 pm AEDT.

Prize Conditions

This prize is for or relates to Coachella Festival 2019 - Weekend 1 (12/04/19 to - 14/04/19) (the “Event”). If the winner is unwilling or unable to attend at the designated time for the Event, they forfeit the prize and the Promoter is not obliged to substitute the prize.

  • The VIP Tickets to Coachella Festival 2019 - Weekend 1 are subject to the event venue and ticket terms and conditions, including any applicable age restrictions. The Promoter and event organisers hereby expressly reserve the right to eject any winner and/or his/her companion for any inappropriate behaviour, including but not limited to intoxication, whilst participating in any element of the prize.
  • Any resale of the Coachella tickets is prohibited and the prize is non-transferrable.
  • Travel itinerary will be determined by the Promoter in its absolute discretion.
  • Prize is subject to the standard terms and conditions of individual prize and service providers.
  • Flights must depart AU on 11 April 2019 and returning from LAX to AU on 15 April 2019.
  • The winner and his/her travel companion must depart from and return to the same departure point and travel together which must be a major city in Australia.
  • Subject to the terms and conditions of the participating prize provider(s), if for any reason the winner does not, once the prize has been booked, take the prize (or an element of the prize) at the time stipulated, then the prize (or that element of the prize) will be forfeited and will not be redeemable for cash or a substitute prize.
  • The prize is subject to booking and flight availability
  • Frequent flyer points will not be awarded and do not form part of the prize.
  • Spending money, meals, porterage, taxes (excluding airline and airport taxes), insurance, passports, visas (if applicable), vaccinations, transport to and from departure point, transfers, items of a personal nature, in-room charges and all other ancillary costs, unless otherwise specified in the prize description, are not included.
  • The winner may be required to present their credit card at check in.
  • The winner and their travel companion must be the holders of valid passports with at least 6 months validity remaining based on date of entry back into Australia, otherwise, the winner will forfeit the prize.
  • It is the responsibility of the winner and their prize companion to arrange any necessary visas to travel to the US and ESTA documents. If the prize winner and their companion do not arrange for such required visas in sufficient time, they will forfeit the prize.
  • If, for any reason beyond Boost Juice’s control, the Coachella Event does not proceed on the scheduled dates for Weekend 1, the winner will forefeit the prize and will have no claim against Boost Juice with respect to the cancelled event.

Winner notification:

The winners will be notified by phone and email within two (2) business days of the draw. The winners will be published on the Boost Juice Facebook Page (www.facebook.com/boostjuice/) on the respective date outlined below:

Winners may be published prior to contact. Publication may be via a video where the winner’s first initial of their first name, full last name and State/Territory of residence will be listed.

  • Draw Date: 04/02/19
    Publication Date: 04/02/19
  • Draw Date: 11/02/19
    Publication Date: 11/02/19
  • Draw Date: 18/02/19
    Publication Date: 18/02/19
  • Draw Date: 25/02/19
    Publication Date: 25/02/19
  • Draw Date: 04/03/19
    Publication Date: 04/03/19

Unclaimed Prizes:

Prize must be claimed by 12/03/19 at 1:00 pm AEDT. In the event of an unclaimed prize, the prize will be redrawn on 13/03/19 at 2:30 pm AEDT at Boost Juice Pty Ltd, Level 1, Tower 2 Chadstone Place, 1341 Dandenong Road, Chadstone VIC 3148, Australia. The winners of the redraw will be notified by phone and email within two (2) business days of the redraw. The winners will be notified publicly (and their details published) on the Boost Juice Facebook Page (www.facebook.com/boostjuice/) by 21/03/19.

  • 1. The entrant agrees and acknowledges that they have read these Conditions of Entry (and Schedule) and that entry into the Promotion is deemed to be acceptance of these Conditions of Entry (and Schedule). Any capitalised terms used in these Conditions of Entry have the meaning given in the Schedule, unless stated otherwise.
  • 2. The Promotion commences on the Start Date and ends on the End Date ("Promotional Period"). Entries are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the entrant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt.
  • 3. Valid and eligible entries will be accepted during the Promotional Period.
  • 4. Employees (and the immediate family members) of the Participating Venues, agencies/companies directly associated with the conduct of this Promotion, the Promoter, its distributors, suppliers, subsidiary companies/businesses and associated companies and agencies are not eligible to enter. "Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
  • 5. If a prize is won by a person under the age of 18, the prize may be awarded to the winner's parent or guardian and where applicable to the prize a nominated parent/guardian must accompany any person under 18 years of age.
  • 6. Weekly Draws:

    a) The draws will take place at Boost Juice Pty Ltd, Level 1, Tower 2 Chadstone Place, 1341 Dandenong Road, Chadstone VIC 3148, Australia at 12:00 pm AEDT on 04/02/19, 11/02/19, 18/02/19, 25/02/19 and 04/03/19 by computerised random selection. Entries open and close for each Weekly Draw on the dates/times specified below. Non-winning entries in each Weekly Draw will be entered into any subsequent Weekly Draw/s.

    Weekly Draw: 1
    Entries Open: 29/01/19 at 09:00 am AEDT
    Entries Close: 03/02/19 at 11:59 pm AEDT
    Draw Date: 04/02/19

    Weekly Draw: 2
    Entries Open: 04/02/19 at 12:00am AEDT
    Entries Close: 10/02/19 at 11:59 pm AEDT
    Draw Date: 11/02/19

    Weekly Draw: 3
    Entries Open: 11/02/19 at 12:00am AEDT
    Entries Close: 17/02/19 at 11:59 pm AEDT
    Draw Date: 18/02/19

    Weekly Draw: 4
    Entries Open: 18/02/19 at 12:00am AEDT
    Entries Close: 24/02/19 at 11:59 pm AEDT
    Draw Date: 25/02/19

    Weekly Draw: 5
    Entries Open: 25/02/19 at 12:00am AEDT
    Entries Close: 03/03/19 at 11:59 pm AEDT
    Draw Date: 04/03/19
    • i) The Promoter may draw reserve winners in case of ineligible or invalid entries.
    • ii) The first valid entry drawn in each draw will be the winner of the prize specified in the Schedule above for that draw.
    • iii) An independent person will scrutinize the draw.

    b) If a draw is scheduled on the weekend or a public holiday, the draw will be conducted at the same time and location on the following business day. The Promoter will ensure each draw is open for public scrutiny and anyone may witness the draw on request. The winner of a drawn prize is determined by chance.
  • 7. All reasonable attempts will be made to contact each winner. If we cannot contact the winner within 3 business days following reasonable attempts, the winner may forfeit their right to the prize.
  • 8. If any winner chooses not to take their prize (or is unable to), or does not take or claim a prize by the time specified by the Promoter, or is unavailable at the designated time for the Event or at the time stipulated by the Promoter for travel, they forfeit the prize and the Promoter is not obliged to substitute the prize.
  • 9. Where entry is allowed by purchase or subscription, the cost of the product or service is no greater than the cost would be without the opportunity to participate in the Promotion.
  • 10. The value of the prizes is accurate and based upon the recommended retail value of the prizes (inclusive of GST) at the date of printing. The Promoter accepts no responsibility for any variation in the value of the prizes after that date.
  • 11. No part of a prize is exchangeable, redeemable for cash or any other prize or transferable, unless otherwise specified in writing by the Promoter.
  • 12. If a prize (or portion of a prize) is unavailable the Promoter reserves the right to substitute the prize (or that portion of the prize) to a prize of equal or greater value and/or specification, subject to any written directions of a regulatory authority.
  • 13. No entry fee is charged by the Promoter to enter the Promotion. Where entry is allowed online, there is no additional cost to enter the Promotion other than any cost paid by the entrant to access the website or social media platform of entry via their Internet service provider.
  • 14. Each prize will be awarded to the person named in the entry and any entry that is made on behalf of an entrant or by a third party will be invalid. If there is a dispute as to the identity of an entrant or winner, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant or winner.
  • 15. Entrants' personal information will be collected by the Promoter and shared with competition partner, Student Flights, upon optional opt-in by the Entrant. Personal information will be stored on the Promoter's database. The Promoter may use this information for future marketing purposes regarding its products, including contacting the entrant electronically. The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and its privacy policy which is located at http://www.boostjuice.com.au/privacy-policy. The Promoter's privacy policy contains information about how the entrant may access, update and seek correction of the personal information the Promoter holds about them and how the entrant may complain about any potential breach by the Promoter of the Australian Privacy Principles or any other Australian privacy laws and how such complaints will be dealt with. The Promoter collects personal information about entrants to enable them to participate in this Promotion and may disclose the entrants' personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in conducting this Promotion and to the State and Territory lottery departments as required under the relevant lottery legislation. If the entrant does not provide their personal information as requested, they may be ineligible to enter or claim a prize in the Promotion. Personal information collected from entrants will not be disclosed to any entity located outside of Australia.
  • 16. For the purposes of public statements and advertisements, the Promoter may only publish the winner's surname, initial and State/Territory or postcode of residence.
  • 17. It is a condition of accepting the prize that a winner and their travel companion (or their parent or legal guardian if under the age of 18) may be required to sign a legal release as determined by the Promoter in its absolute discretion, prior to receiving a prize. If a winner or travel companion is under the age of 18, a nominated parent or legal guardian of the winner or travel companion will be required to sign the legal release on the winner or travel companion's behalf.
  • 18. If a prize is provided to the Promoter by a third party, the prize is subject to the terms and conditions of the third party prize supplier and the provision of the prize is the sole responsibility of the third party and not the Promoter. The terms and conditions which apply to the prize at the time it is issued to the winner will prevail over these Conditions of Entry, to the extent of any inconsistency. The Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the prize, any delay or failure relating to the prize itself or failure by the third party to meet any of its obligations in these Conditions of Entry or otherwise.
  • 19. Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Entry restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).
  • 20. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.
  • 21. The Promoter reserves the right, at any time, to validate and check the authenticity of entries and entrant's details (including an entrant's identity, age and place of residence). In the event that a winner cannot provide suitable proof as required by the Promoter to validate their entry, the winner will forfeit the prize in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible entries, as applicable, will at the Promoter's discretion be deemed invalid and not eligible to win. Entries containing offensive or defamatory comments, or which breach any law or infringe any third party rights, including intellectual property rights, are not eligible to win. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically enter repeatedly is prohibited and may render all entries submitted by that individual invalid.
  • 22. All material submitted on entry (e.g. photo(s), image(s), drawing(s), comment(s), sound/video recording(s) and answer(s) to a promotional question) must NOT: (a) be in breach of any laws, regulations and rights, e.g. any laws regarding intellectual property (copyright, trademarks, etc), defamation and privacy; (b) be defamatory, obscene, derogatory, pornographic, sexually inappropriate, contain nudity, aggressive, violent, abusive, harassing, threatening, objectionable or discriminate/vilify any section of the community with respect to race, ethnicity, nationality, religion, origin, sexual preference, mental illness, disability or gender or unsuitable for publication; or (c) contain viruses. Entrants warrant that they own or have the right to license the copyright in any entry submitted by them into this Promotion, for the purposes of this Promotion, that no rights have been granted to any third party in respect of any such entry which would prevent the entry being used as contemplated by this Promotion, and that the use by the Promoter of any such entry will not breach any laws or infringe the rights of any person (including without limitation with respect to privacy, intellectual property and defamation). Entrants must obtain prior consent from any person or from the owner(s) of any property that appears in their entry. By entering, all entrants license and grant the Promoter, its affiliates and sub-licensees an exclusive, royalty-free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish and display their entry (including any portion of their entry) for any purpose, including but not limited to future promotional, marketing or publicity purposes, in any media, without compensation, restriction on use, attribution or liability. Entrants further agree, upon request by the Promoter, to assign all of their rights, title and interest (including copyright) in and to their entry to the Promoter and to sign any legal documentation to confirm such assignment. Entrants agree that their entry is their original work and does not infringe the rights of third parties, or that they have obtained full prior consent from any person who has jointly created or has any rights in the aforementioned material. Entrants consent to any use of their entry that may otherwise infringe their moral rights. Entrants are responsible for all entries they submit on entry. The Promoter will not be liable for any entries, to the extent permitted by law. The Promoter reserves the right to remove, request removal or decline to publish any entry or portion of an entry for any reason whatsoever, including if in breach of these Terms and Conditions. The Promoter will have no liability to entrants if it exercises this right and entrants must comply with any request made by the Promoter pursuant to this paragraph. The entrant warrants and represents that any material sent or provided by the entrant to the Promoter will not infringe any copyright, trademarks or other intellectual property rights of any third party (including moral rights) and that the entrant has all rights to use the materials and has obtained all necessary consents to comply with any relevant privacy and/or confidentiality requirements. Entrants agree to indemnify the Promoter for any breach of the Terms and Conditions including this clause.
  • 23. The Promoter reserves the right to disqualify entries in the event of non-compliance with these Conditions of Entry. In the event that there is a dispute concerning the conduct of the Promotion, the decision of the Promoter is final and binding on each entrant and no correspondence will be entered into.
  • 24. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using any prize (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
  • 25. The entrant must participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.
  • 26. Unless otherwise specified, a prize is a single event for the winner (and their guest) and cannot be separated into separate events or components.
  • 27. The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the prize or acceptance of the prize.
  • 28. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.
  • 29. Authorised under: ACT Permit No. TP 18/02340, NSW Permit No. LTPS/18/30173 and SA Permit No. T18/2111.

Privacy Policy

Boost Juice Privacy Policy Last Updated: 20 July 2018

1. Why do we have a Privacy Policy?

Summary:
When you interact with Boost Juice, you trust us with your information and expect us to protect and use it appropriately. We take privacy seriously and are committed to keeping that trust. That starts with helping you understand our privacy practices.
This policy describes the information we collect, how it is used and shared, and your choices regarding this information.

Boost Juice Pty Ltd ACN 092 165 681 and its related entities (collectively referred to as “we”, “us”, “our” or “Boost Juice”) are committed to protecting the privacy of Personal Information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (Act) or, where applicable, other data protection laws (such as those in force in the European Union (EU). This Privacy Policy sets out the way we handle Personal Information and includes information on how we collect, use, disclose, keep secure and provide you with access to your Personal Information, whether provided to us via our stores, head office, the Boost Juice website, the Boost Juice smart device application including the VIBE club or other means. This policy applies to users of Boost Juice’s services anywhere in the world, unless covered by a separate privacy policy.

2. What Personal Information do we collect?

Examples of Personal Information we may collect from you includes your name, address, date of birth (age), gender, home address, email address, telephone number, occupation, menu preferences, previous order information, IP address, credit card details, individual interests, preferences, tastes, purchasing behaviour, education details, employment history and other information relating to your work experience. We may also collect an opinion (including information or an opinion forming part of a database, whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained from the information or opinion). Those are just a few examples so please review this Privacy Policy closely and let us know if you have any queries.

We do not collect Sensitive Personal Information, which includes information about racial or ethnic groups or religious beliefs, without your express consent or as otherwise required by law. The exception to this is when you apply for a position, or to become a franchisee, in which case refer to the sections below titled “Employment Applications” and “Franchise Applications”. We will not use Sensitive Personal Information for marketing purposes.

3. How do we collect Personal Information?

Summary:
The term “Personal Information” means any information that can be used to personally identify you.

Summary:
We collect your Personal Information in a number of ways. We may collect your Personal Information directly from you or in the course of our dealings with you, for example:

  • Information that you provide to us, such as your name

  • Information when you use our services, such as your purchase history

We will only collect Personal Information from you that we reasonably require for one or more of our business functions or activities and will do so in accordance with the Australian Privacy Principles.

The kinds of Personal Information we may collect from you will depend on what type of interaction you have with us. We may collect Personal Information from you in the following ways:

  • When you participate in a promotion, competition, promotional activity, survey, market research or customer behavioural activity

  • When you subscribe to our mailing list or interact or follow our social media pages including Facebook, Twitter and Instagram

  • When you download or use a Boost Juice App such as VIBE

  • We collect information about how you interact with our services. This includes information such as access dates and times, app features or pages viewed, app crashes and other system activity

  • When you provide us with Personal Information via our stores or head office or when you place an order in store, by telephone or via our mobile or electronic ordering system

  • If you use social media, any information that you allow the social media site to share with us

  • If you provide feedback and opinions about our products and services through any channel

  • If you contact our Support Centre we may record calls in and out of our Support Centre and so we will collect any Personal Information you provide during the call

  • If you are applying for a position with Boost Juice, we will collect information as outlined in the section below titled “Employment Applications”

  • If you are applying to become a Boost Juice franchisee, we will collect information as outlined in the section below titled “Franchise Applications”

  • By accessing a website or mobile application via links in an email we have sent and/or by accessing a website or mobile application where you have identified yourself, you consent to the collection of such information where it is Personal Information. We may combine your anonymous or personal visitor session information or other information collected through tracking technologies with other Personal Information collected from you from time to time in order to understand and measure your online experiences and to determine what products, promotions and services are likely to be of interest to you.

  • Depending on the Boost Juice services that you use, and your app settings or device permissions, we may collect your precise or approximate location information as determined through data such as GPS, IP address and WiFi.

  • We may collect transaction details related to your use of our services, including your order details, date and time the service was provided, amount charged, and payment method

  • We may also collect Personal Information through cookies and other identification technologies, please refer to “Cookies and Web Beacons” section below.

  • Public databases

  • If you use our ‘store locator’ feature, you can agree to share your location so that you can easily find the nearest store. If you use the store locator feature on our website(s) the data is cached (temporarily stored) and then trashed.

  • If you use the Boost VIBE app and have location services enabled, your most recent location each time you open the app will be cached. Previous locations are trashed, but each app open is stored.

  • We may use CCTV in or around Boost Juice businesses to investigate any type of incident and protect our personnel. We will restrict access to any footage.

Boost Juice may combine the information collected from these sources with other information in its possession.

In some circumstances, we may collect Personal Information from third parties such as credit reporting agencies or marketing agencies. Where we do, we will ensure that we act in accordance with relevant Australian laws.

4. Cookies and web beacons

As you navigate through our websites or smart device applications, certain information can be passively collected (by us or our vendors) using various technologies such as cookies, internet tags or web beacons, and navigational data collection (log files, server logs and clickstream data). Using “cookies” enables us to collect data regarding your personal preferences, including what products you have ordered, at what times and in what amounts, the pages you have visited in what order and so forth. This enables us to recognise you as a specific customer and to help us and our third-party service providers present targeted and customised advertising to you. For example, we can keep track of the drinks you like such that if you consent, we can send you information about new products and promotions that you might be interested in.

If you do not wish to receive cookies, you can change your browser settings such that your device does not accept cookies or please contact us. However, please note that certain areas of the Boost Juice website or Boost Juice app may only be accessed in conjunction with cookies.

5. Third-party links

The websites may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control, endorse or make representations about these third-party sites and are not responsible for their privacy statements. When you leave our websites, we encourage you to read the privacy notice of every website you visit. If you choose to give Personal Information to unrelated third parties it will not be covered by this Privacy Policy.

Summary:
Boost Juice and its partners may use cookies and other identification technologies on our apps, websites, emails, and online ads for purposes described in this policy.
A “cookie” is a small text file that is stored on your browser or device that can identify you as a unique customer and store your personal preferences.

On our online services, we may also have providers of other services like apps, tools, widgets and plug-ins (for example Instagram “Like” features), which may also use automated methods to collect information about how you use these features. These organisations may use your information in line with their own policies.

6. Employment applications

We collect Personal Information when you interact with us with regards to employment.

Examples of when we collect Personal Information includes when you apply for a position with us, complete an employment form for us, contact our Support Centre in respect to an employment opportunity, visit our website, social media channels or mobile applications.

In considering your application, we may also obtain Personal Information about you from third parties. For example, from your previous employers, recruitment agencies, nominated referees, government agencies and regulatory authorities. Subject to your consent, we may also collect Sensitive Personal Information about you such as information about your health (including any disability), any criminal record, if it is relevant to the role that you are applying for, and whether you identify as Aboriginal or Torres Strait Islander.

We collect Personal Information for a variety of purposes, including but not limited to any one or more of the following purposes: verifying your identity, communicating with you, assessing you for a position with us or one of our related entities and storing your information for future employment opportunities.

If you do not provide us with the information we request, we will be unable to do one or more of the above.

We may disclose your information to; referees or previous employers, recruitment agencies or agencies or contractors acting on our behalf, our related entities, law enforcement agencies to verify whether you have a criminal record or educational organisations to the extent necessary to verify your qualifications.

If we engage third party contractors to perform services for us which involves handling Personal Information, we will take reasonable steps to prevent the contractor from using the Personal Information except for the purpose for which it was supplied.

We will hold your Personal Information for future job opportunities with us, unless you tell us not to.

7. Franchise applications

We collect Personal Information about franchise applicants. This may include Personal information about residency status, employment history, financial capacity (including bank account information) and other information relating to your qualifications and experience.

Examples of when we collect Personal Information includes when you apply to be a franchisee with us, complete a form for us (Boost Juice Franchise Application Form), contact our Support Centre, visit our website, social media channels or mobile applications or otherwise provide Personal Information to us.

We may combine and compare Personal Information that we hold about you with other information collected from, or held by, others.

In considering your application, we may also obtain Personal Information about you from third parties, for example, from your previous employers, business contacts or nominated
referees. Subject to your consent, we may also collect Sensitive Personal Information about you such as information about any criminal record you may have or your membership of any professional or trade association.

We collect Personal Information for any one or more of the following purposes:

  • assessing your application to become a Boost Juice franchisee;

  • assessing whether you are suitable to progress to each stage of the Boost Juice franchise recruitment process; and/or

  • storing your information for future Boost Juice franchise opportunities.

If you do not provide us with the information we request, we will be unable to do one or more of the above.

We may disclose your information to; referees or previous employers, recruitment agencies or agencies or contractors acting on our behalf, our related entities, law enforcement agencies to verify whether you have a criminal record or educational organisations to the extent necessary to verify your qualifications.

If we engage third party contractors to perform services for us which involves handling Personal Information, we will take reasonable steps to prevent the contractor from using the Personal Information except for the purpose for which it was supplied.

8. Franchisees

A number of Boost Juice businesses are owned and operated by franchisees. Boost Juice’s franchisees are required to follow this privacy policy. If you are concerned that there may have been a breach of this privacy policy by a franchisee, please contact the relevant franchisee entity or Boost Juice directly.

This privacy policy does not apply to our franchisee’s conduct on websites or mobile apps they operate.

9. How we store your Personal Information

Where we store your Personal Information depends on what interaction you have had with us. However, some areas may include databases for processing customer enquiries, feedback or for general data processing or databases for email or SMS marketing communications.

10. Information retention and deletion

Summary:
Boost Juice retains user profile and other information for as long as you maintain your VIBE club membership or other Boost Juice account.
If you withdraw consent to the collection or use of Personal Information, Boost Juice deletes such Personal Information.

Users may request deletion of their accounts at any time. Following such request, Boost Juice deletes the information.

We only keep your Personal Information for as long as it is required for the purpose for which it was collected or as otherwise required by law. We will take appropriate measures to destroy or permanently de-identify your Personal Information if we no longer need to retain it. These measures may vary depending on the type of information concerned, the way it was collected and how it was stored.

There may be circumstances relating to employment or franchise applications or inappropriate or legal conduct which prevent Boost Juice from permanently deleting Personal Information. For example, in the case of fraud or where litigation has been threatened.

11. How your Personal Information will be used

We collect your Personal Information so that we can use it for our functions and activities and provide products and services to you, which include, among other things:

Providing services and features

Boost Juice uses the information we collect to provide, personalise, maintain and improve our products and services. This includes using the information to:

  • Create and update your account

  • Verify your identity

  • To assist us in providing goods and services to you

  • processing orders you place with us in our stores or via our electronic or mobile ordering system, providing you with email or SMS confirmation of your orders, providing you with our products and processing refunds where applicable;

  • Perform internal operations necessary to provide our goods and services, including to troubleshoot software bugs and operational problems, to conduct data analysis, testing, and research, and to monitor and analyse usage and activity trends

  • features to personalise your experience on our Boost Juice platforms

  • to identify services and products that may be of interest to you

  • assisting you with remembering and re-ordering from our menu in future

  • administering and conducting traineeships

  • facilitating our internal business operations, including fulfilment of any legal and regulatory requirements

  • to facilitate the “5 star” feedback program

  • processing and considering your employment application and conducting reference checks (refer to Employment Application section above)

  • providing information that you request about our franchises and processing and considering your franchise application and conducting record checks (refer to Franchise Application section above)

Summary:
Boost Juice does not sell your Personal Information to third parties.

Facebook Custom Audiences: If you use Facebook, we may use your email address in an encrypted format to match with your Facebook profile so that we can provide you with personalised advertising on Facebook. This is subject to the privacy settings you have chosen on Facebook.

Facebook Lookalike Audiences: If you use Facebook, we may use your email address in an encrypted format to enable Facebook to find other registered users of their services that share similar interests to you based on how you interact with Boost Juice and what information Facebook has about you. This is subject to the privacy settings you have chosen on Facebook.

Customer support
Boost Juice uses the information we collect to provide customer support services, including to:

  • Direct your questions to the appropriate customer support person

  • Investigate and address your concerns

  • Monitor and improve our customer support responses

  • administering and responding to your enquiry or feedback about our products

  • to process and respond to any feedback provided by you

Legal proceedings and requirements

Boost Juice may share your information if we believe it is required by applicable law, regulation, operating agreement, legal process or governmental request, or where the disclosure is otherwise appropriate due to safety or similar concerns:

Communications from Boost Juice
Boost Juice may use the information we collect to communicate with you about:

  • promoting and marketing current and future products, services, promotions, studies, surveys, news, updates and events

  • conducting, and allowing you to participate in, a promotion, competition, promotional activity, survey or market research; fulfil any related awards, and serve you relevant ads and content about our goods or services and those of our business partners

  • special promotions and offers and analysing our products and services so as to improve and develop new products and services.

This communication (including direct marketing materials) may take place via: email, text messages, other digital services (such as through our VIBE app), phone, internet-based marketing including targeted online advertising and online behavioural marketing.

You consent to us sending you those direct marketing communications by any of those methods.

You may receive some of these communications based on your profile as a Boost Juice Vibe user. All users (including those in the EU) have the right to object to this type of processing. You can contact us at any time if you no longer wish to receive marketing materials from us or our related entities.

With your consent : Boost Juice may share your information other than as described in this policy if we notify you and you consent to the sharing.

Vendors

We may share your Personal Information with vendors who provide services to us, such as fulfilling orders (e.g. Deliveroo), carrying out research (data processing), managing promotions, personalising customer experiences and other information technology services. We do not allow these vendors to use this information or to share it for any purpose other than to provide services on our behalf.

12. Marketing Opt-Outs

At any time, you may opt-out of receiving direct marketing communications from us or our related entities. We will then ensure your details are removed from our mailing lists and stop sending direct marketing communications to you within a reasonable period after your request is made (usually within 5 business days from receiving your request). To opt-out follow the instructions in the marketing communications we send you or contact us.

Please note that if you opt out, we may still send you non-promotional messages, such as receipts or information about your account.

13. Disclosure of Personal Information to third parties

We may disclose Personal Information we collect from you:

  • to our related entities, suppliers, consultants, contractors or agents for the purposes set out in the section above or for other purposes directly related to the purpose for which the Personal Information is collected

  • to relevant federal, state and territory authorities for the purpose of investigating a food safety or health issue

  • to Boost Juice franchisee partners if you have made an enquiry or complaint relating to a store that is owned and operated by one of our franchisees

  • where the law requires or authorises us to do so (whether in Australia or overseas)

  • to others that you have been informed of at the time any Personal Information is collected from you

  • with your consent (express or implied) to others

14. Overseas disclosures

We are based in Australia, so your Personal Information will be processed in Australia. However, some of our related entities and third-party goods and services providers are located overseas. We may need to share your Personal Information with organisations or persons located outside of Australia.

The countries in which these organisations or persons are located will depend on the circumstances, but in the course of our ordinary operations, we may disclose Personal Information to our third- party service providers located in the United States, United Kingdom and Italy.

If we disclose Personal Information to a third party in a country which does not have equivalent privacy laws to Australia, we will take steps to ensure that you are provided with appropriate safeguards in respect of your Personal Information. This might include entering into contractual clauses with the third-party that place obligations on the third-party in relation to their handling your Personal Information.

Whilst Boost Juice will take all reasonable care to ensure that overseas providers will handle your Personal Information securely, you acknowledge that by agreeing to the disclosure of your Personal Information to these overseas entities for the purposes stated above, Boost Juice will not be held accountable for any breaches of the Australian Privacy Principles by an overseas recipient.

15. Security

We take protecting your Personal Information seriously and are continuously developing our security systems and processes. We take reasonable steps to protect your Personal Information from misuse and loss and unauthorised access, modification or disclosure. We do this by having physical and electronic security systems and by limiting who can access your Personal Information. We also have online and network security systems in place for our websites, so that the information you provide us online is protected and secure. Your Personal Information may be held in electronic or hard copy form. We use third party service providers to store some personal information.

As our website and smart device application are linked to the internet which is inherently insecure, Boost Juice cannot provide any assurance regarding the security of the information you communicate to us online. We cannot guarantee that such information will not be intercepted so you transmit such information at your own risk. Please contact us if you become aware of, or suspect, any breach of security.

If we become aware of a data breach that is likely to result in serious harm (for example, your Personal Information was shared with unauthorised persons) we will notify you as soon as is practicable and the Office of the Australian Information Commissioner about that actual or possible breach.

16. Access to Personal Information and Correction

We aim to ensure that any information we obtain from you is accurate. You can request access to your Personal Information or advise us of any required correction and information which you believe to be inaccurate by forwarding a request to privacy@boostjuicebars.com.

We will require you to verify your identity and to specify what information you require. We may charge a fee to cover the cost of verifying the application and locating, retrieving, reviewing and copying any material requested. If the information sought is extensive, we will advise the likely cost in advance and can help to refine your request if required.

The exceptions under the Australian Privacy Principles which affect your right to access your Personal Information we hold about you include the following:

  • access would pose a serious threat to the life or health of any individual

  • access would have an unreasonable impact on the privacy of others

  • a frivolous or vexatious request

  • the information relates to a commercially sensitive decision-making process

  • access would be unlawful or denying access is required or authorised by law

  • access would prejudice enforcement activities relating to criminal activities and other breaches of law, public revenue, a security function, or negotiations with the individual

  • legal dispute resolution proceedings.

17. Contact Us

Although we are committed to ensuring that at all times there is strict adherence to the Australian Privacy Principles, in the event that you are dissatisfied in any way with the collection, use, storage and/or disclosure of your Personal Information or believe that there has been a breach of
the Australian Privacy Principles, we invite you to contact us as soon as possible. We have appointed an internal Privacy Complaints Manager (who is also our Privacy Officer) to whom your complaint or any queries may be directed by:

E-mail at privacy@boostjuicebars.com Calling us on (03) 9508 4400
Writing to us at the below address:

Attention: Privacy Officer
Retail Zoo Legal Department Level 1, Tower 2, Chadstone Place 1341 Dandenong Road Chadstone, VIC 3148

If our Privacy Policies do not answer a question that you have about how we manage your Personal Information, please call or email us.

All complaints are to be made in writing to Boost Juice and Boost Juice is then allowed a reasonable time (within 30 days) to respond to complaints. We may ask you to participate in a dispute resolution scheme (such as mediation) in order to resolve your complaint.

If you are not satisfied with our response, you can write to “Privacy Complaints Manager, Retail Zoo Legal Department, Level 1, Tower 2, Chadstone Place, 1341 Dandenong Road, Chadstone, Victoria, 3148′′. If you are not satisfied with the manner in which we deal with your complaint, you may refer it to the Office of the Australian Information Commissioner (“OAIC“). You can contact OAIC by:

  • visiting www.oaic.gov.au;

  • forwarding an email to enquiries@oaic.gov.au;

  • telephoning 1300 363 992; or

  • writing to OAIC at GPO Box 5218, Sydney NSW 2001.

18. Changes to this Privacy Policy

We may occasionally make changes to this Privacy Policy. We will post any changes to this privacy policy on our websites and applications. When we make material changes to this Privacy Policy, we will provide you with notice pursuant to applicable laws.

To the extent permitted under applicable law, by using our services after such notice, you consent to our updates to this policy.

We encourage you to periodically review this policy for the latest information on our privacy practices.

19. Boost Juice subsidiaries and affiliates

We share information with our subsidiaries and affiliates to help us provide our services or conduct data processing on their behalf. For example, Boost Juice Australia processes and stores Personal Information of EU customers in Australia on behalf of its master franchisee partner(s) in the EU.

Our Boost Juice has master franchisees who are owner by independent business owners to Boost Juice Australia and are data controllers. As a result, each Boost Juice master franchisee are responsible for their own data protection compliance.

If you live in the EU (including England) and interact with Boost Juice, please review our “special information for European users” below or to visit your countries Boost Juice website.

20. Special information for European Union users

Summary:
The European Union General Data Protection Regulation (the GDPR) contains data protection requirements that apply from 25 May 2018.

The following section sets out Boost Juice’s policies for processing Personal Information (referred to as “personal data” in the GDPR) of customers in the EU as a data processor.

If you are a resident of the EU and use any Boost Juice services in the EU, then in addition to the Boost Juice Privacy Policy, the following applies to you.

Data controller

The data controller for the information you provide or that is collected by Boost Juice or its affiliates is the Boost Juice entity in the jurisdiction where your personal information is collected.

In the United Kingdom the data controller is:

TD4 LTD Company Registration 05761251
Boost Juice Bars (UK) Ltd.
Privacy Officer
Email: boost@boostjuicebars.co.uk
Address: Abbots Moss Hall, The Pavilion, Oakmere, CW8 2ES, United Kingdom

In Estonia the data controller is:

Indrek Sei
ID 37207260220
Privacy Officer
Megamahlad Holding OÜ
Address: Külma 19 Tallinn 10618 Estonia E-mail: indrek.sei@boostjuicebars.ee

Phone: +3725011116 In Latvia the data controller is:

Indrek Sei
ID 37207260220
Privacy Officer
Megamahlad Holding OÜ
Address: Külma 19 Tallinn 10618 Estonia E-mail: indrek.sei@boostjuicebars.ee Phone: +3725011116

Questions, comments and complaints about Boost Juice’s data practices with EU Personal Information can be submitted to Boost Juice’s data controller.

What EU Boost Juice Personal Information is collected?

The kinds of Personal Information the Boost Juice EU master franchisee(s) may collect from EU customers/ users will depend on what type of interaction they have with Boost Juice in the EU. The information Boost Juice Australia in turns received from its EU master franchisees however, may include, among other things:

Fixed or automatic fields of collected data:

  • Name

  • Email address

  • Gender

  • Date of Birth

  • Loyalty program member number

  • Registration date

  • Last update

  • Verification date

  • Issuing Store ID

  • Card type

  • Last item Option data collected:

  • Mobile number

  • Physical address

  • Favourite item

  • How that data is collected

    EU Personal Information (including England) is collected by Boost Juice master franchisee(s) and their associates in accordance with their own Privacy Policy located at:

  • United Kingdom: https://www.boostjuicebars.co.uk/privacy-policy/

  • Estonia: http://boostjuicebars.ee/

  • Latvia: http://boostjuicebars.lv/

Boost Juice master franchisees may engage third party contractors to perform services for them and us which involves handling Personal Information, in which case we take reasonable steps to prevent the contractor from using the Personal Information except for the purpose for which it was supplied.

Why is the data collected and how do we use the Personal Information?

Boost Juice collects EU Personal Information as a processor on behalf of its EU master franchisee(s). Boost Juice uses the data to run reports solely for the purpose of providing these reports to its master franchisee(s). These reports profile customers (amongst other things) in terms of sales data, registrations, redemptions, engagements/ loyalty, age and gender. Boost Juice does not use the reports or Personal Information for any purpose independent of providing the reports to its master franchisee(s).

EU Boost Juice customer rights

If you are a Boost Juice VIBE user or customer in the EU, you have additional rights with respect to Boost Juice’s handling of your Personal Information which are set out below. Please contact us if you would like to exercise any of these rights or other rights available to you under the GDPR. Users outside the EU may also request explanation, correction, deletion or copies of their Personal Information.

In order to comply with the request, we may ask you to verify your identity.

We will fulfil the request by sending your copy electronically, unless the request specified a different method.

i. Explanation and copies of your data

  • You have the right to request an explanation of the information that Boost Juice has about you and how Boost Juice uses that information.
  • You also have the right to receive a copy of the information that Boost Juice collects about you
  • you have the right to have the data we hold about you transferred to another organisation

ii. Correction

  • If Boost Juice has information about you that you believe is inaccurate, you are welcome to contact us so we can update it and keep your data accurate.

iii. Deletion

  • Any data that is no longer needed for the purposes specified will be deleted and/or deidentified.
  • Users may request deletion of their Boost VIBE accounts and other Personal Information at any time. Users may request deletion via email or over the phone.

iv. Objections and complaint

  • Users in the EU have the right to object to Boost Juice’s processing of Personal Information, including for marketing purposes based on profiling and/or automated decision making.
  • You have the right to lodge a complaint with the Information Commissioner’s Office. Further information, including contact details, is available at https://ico.org.uk.

You may also submit questions, comments or complaints to Boost Juice’s data controller.

Boost Juice will make every effort to provide these right but there may be circumstances where these rights may be limited. For example, if fulfilling your request would reveal personal data about another person, present a security risk or where the information contains legal privilege.

Grounds for processing

  • When EU customers register and use the Boost Juice VIBE platform (and other associated Boost Juice platforms), customers provide information detailed above which in turn, is provided to Boost Juice in Australia.
  • The GDPR requires whenever we or our master franchisee(s) process your Personal Information we have to have something called a “legal basis” for what we do.

    The different grounds Boost Juice relies on for processing Personal Information are (amongst other things):

i. Consent
You have told us you are happy for us to process your Personal Information for a specific purpose.

Where processing your personal information is based on your consent you may withdraw this consent at any time (the withdrawal of the consent will not affect the lawfulness of processing based on consent before its withdrawal).

ii. Legitimate interests

The processing is necessary for us to conduct our business, but not where our interests are overridden by your interests or rights.

Boost Juice must collect, process and use certain information in order to provide its services to its master franchisees. This includes:

  • To provide customer support

  • For research and analytical purposes. This includes, for example, analysing usage trends to

    improve user experience

  • For direct marketing purposes. This includes, for example, analysing data to identify trends

    and tailor marketing messages to user needs.

iii. Performance of a contract

We must process your Personal Information in order to be able to provide you with one of our products or services.

Our policy is not to collect Personal Information from any person under 13-years-old unless collection is for a specific activity and that person’s parent or guardian has provided us with written consent to collect their Personal Information for that specific activity.

Whilst some of our Boost Juice products (e.g. smoothies) are targeted towards children, we do not intend for our online services to be used by anyone under the age of 13. If you are a child under the age of 13, PLEASE DO NOT provide any Personal Information to us. If you are a parent or guardian and believe we may have collected information about your child, please contact us.

Data protection officer

Boost Juice has appointed a Data Protection Officer to ensure we protect the Personal Information of our customers (and others) and comply with data protection legislation.

If you have any questions about how Boost Juice uses your Personal Information that are not answered here, or if you want to exercise your rights regarding your Personal Information, please contact our Data Protection Officer:

E-mail at privacy@boostjuicebars.com

Calling us on (03) 9508 4400
Writing to us at the below address:

Attention: Data Protection Officer

Retail Zoo Legal Department Level 1, Tower 2, Chadstone Place

1341 Dandenong Road

Chadstone, VIC 3148

International transfers of Personal Information

EU customers data (including Personal Information) will transfer between Australia and the EU. Please refer to your countries specific privacy policy for further details about other international data transfers.

Cookies and Other Technologies
A copy of Boost Juice’s UK cookies policy can be found here.

How long will we keep EU Personal Information for?

We will keep your Personal Information for the purposes set out in this privacy policy and in accordance with the law and relevant regulations. We will only retain your Personal Information for as long as we need it for our legitimate interest in accordance with applicable laws. After such time, we will either delete or deidentify your Personal Information. We will your Personal Information upon request.

21. Overseas

If you interact with Boost Juice outside Australia and would like to contact us or for further information please do so via the below:

  • United Kingdom at http://www.boostjuicebars.co.uk/ or on boost@boostjuicebars.co.uk

  • Estonia at http://boostjuicebars.ee/ or on info@boostjuicebars.ee

  • Latvia at http://boostjuicebars.lv/ or on info@boostjuicebars.lv

  • Brunei at http://www.boostjuicebars.com.my/ or on

  • Chile at http://www.boostjuicebars.cl/ or on

  • India at http://www.joostjuicebars.com/about-joost-juice/ or on

  • Malaysia at http://www.boostjuicebars.com.my/ or on

  • Namibia at http://boostjuice.co.za/ or on

  • New Zealand at https://www.boostjuice.co.nz/ or on queensgate@boostjuice.co.nz

  • Singapore at http://boostjuicebars.com.sg/ or on barry@boostjuicebars.com.sg

  • South Africa at http://www.boostjuice.co.za/ or on info@boostjuice.co.za

  • Taiwan at http://www.boostjuice.com.tw/ or on boostjuice@landistpe.com.tw

Extra Entries

Three ways to help you soar to the top of the draw!

X2 Entries

Enter Unique Code through the Boost App

Enter the unique code on your competition card via the Boost app and BOOM! You instantly have two entries to win! So easy!

Open the app

Scan here: Boost Juice Facebook

Scan me to open Boost App and get double entries

X2 Entries

Enter the secret code from Boost Juice Facebook

Each Wednesday we’ll be announcing a secret code on the Boost Facebook page. The code may be in plain sight or hidden, so make sure you check the page and look out for it before entering your unique code! Double your entry with the secret code only on Wednesdays!

Get it now

X4 Entries

Do both!

Enter your unique code AND secret code from the Boost Facebook page via the app and we will quadruple your entry! You heard right, one entry becomes four - your chance to win becomes... *counts fingers*... FOUR times better! Again, the secret code can only be found and used on Wednesdays!

Get it now

© 2019 Copyright Boost Juice

FAQ

All the details...

How do I enter?

Step 1: Visit your fave Boost store and purchase ANY drink.

Step 2: Grab your super special competition card with your 100% unique code. They’re worth more than gold so hold on tight!

Step 3: Come back here and select the ‘Enter Your Code’ button enter the unique code from the back of your competition card and follow the prompts.

Keep an eye on our Facebook page for more chances to win!

Having trouble entering your code?

If your code isn’t being accepted, make sure you entered the code correctly with capital letters and no spaces and then press the CONTINUE button.

Alternatively, use a different web browser (Chrome is recommended)

If you’ve tried all of the above, head over to our contact page and flick us an email!https://www.boostjuice.com.au/contact/

How & when will the competition winners be announced?

Each Monday (4/2, 11/2, 18/2, 25/2, 04/03) at 1pm AEST on the Boost Facebook page.

When and where is Coachella?

Coachella is run over two consecutive weekends in April, in Coachella Valley, California, USA.

Our prize is for the first weekend of Coachella, 12-14th April, 2019. You will most likely arrive the day before so that you will be ready for the festival!

What is the prize?

What’s up for grabs you ask? We’re just giving away 5 x double VIP passes to the biggest music festival in the world, Coachella! No biggie.

And thanks to our mates at Student Flights, our lucky winners will also be set up with flights, accommodation, transfers and insurance! For more details visit our "What's The Prize" page.

I didn’t get a code after buying a Boost.

Oh no! We are so sorry to hear we let you down!

If you could please get in touch with our team at https://www.boostjuice.com.au/contact/ and let them know the following information, we can look further into this for you:

- Store visited
- Date and time of visit
- Number of drinks purchased

I’m under 18, am I still eligible to win?

If you are under 18 you can still win VIP tickets to the festival of the year! In this case, you will need to be accompanied by one lucky friend or family member who is over the age of 18.

When does the competition close?

The last day to enter your unique code is the 3rd of March, so don’t forget to buy a Boost and enter your code before you miss out on this once in a lifetime prize.

Can I enter more than once?

There is no limit to the amount of times you can enter this competition! The more Boosts you buy, the greater chance you have of scoring tickets to Coachella.

I didn’t receive any Boost discounts after entering my promo code.

We can’t have you missing out on these juicy discounts! Be sure to check your junk mail. If it hasn’t ended up there, flick us an email with your unique code and we will sort you out ASAP. https://www.boostjuice.com.au/contact/

How do I enter via the app?

Step 1: Click on the "What's New" section on the home screen.

Step 2: Select "Take Me To Coachella".

Step 3: Enter the website

Step 4: Select the “Enter Your Code” button in the top right corner and follow the prompts.

If the “What’s New” section does not direct you to the Coachella page, please update your Boost app in the app store. Let us know if you are still having issues at https://www.boostjuice.com.au/contact/

© 2019 Copyright Boost Juice

Enter the Secret Code from Boost Juice Facebook

Each Wednesday on the Boost Facebook page we’ll add a secret code, to double your entry. The code may be in plain sight or hidden, so make sure you look for the code before entering! But remember, you can only double you entry with the secret code on Wednesdays!

Visit Facebook
Thank You and Good Luck!

Congratulations, you are now in the draw!

And as if that’s not enough, we’ve thrown in a voucher for your next Boost too! #wegotyou
Download below or check your inbox (or junk folder) to redeem.

Download voucher

Five lucky winners are heading to Coachella! Check Boost Juice Facebook for more details.

Take me to Facebook